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A marketers guide to improving customer service

Introduction

When I read customer service oriented book ‘Hug your Haters’, it leap out at me when Jay Baer said “Customer...


Tags: Customer Service, Featured Posts, social listening,

When it comes to reviews, the Google Local eco-system is really starting to build out in this area. Personally, I've now done...


Tags: Customer Service, get five stares, reviews

Intro from Martin:

Over the past few weeks I've been receiving demos for a load of awesome reviews type software, as I am...


Tags: Content Marketing, Customer Service, google plus,