When you own a small business, it can be challenging to target your customers. That's because doing so requires capital, workforce, and resources big companies have.
Done correctly, you can catapult your online sales and make loads of money out of your ecommerce store.
Customer relationship management (CRM) represents a set of strategies, activities, and technologies that has the purpose of helping businesses increase profits.
Workforce optimization can help businesses stay relevant in today’s intensely competitive landscape. Customers are quick to shift loyalties—even at a higher price—in exchange for a better experience.
Customer relationship management is a combination of software, strategies, and processes for a business. Altogether, they help to build long-lasting relationships between them and their customers.
Ecommerce growth is directly linked to conversion rate, which makes this metric the one you should be trying to constantly improve.
Bet, there are times when you dream of having one tool that gathers all the functionalities to carry out your routine business operations? And you are not alone in this natural desire together with thousands of professionals around the world who choose HubSpot, not for a simple fashion craze. Nearly a million websites use its software for their marketing, customer management, and sales purposes.
The average conversion rate of a small business website is 13 percent.